Professional Haulage And Real Shipping Ltd.

Frequently Asked Questions

S.No.	FAQs
Q.1	Which Geographical areas are served by PHAR Ship?
Q.2	How Can I contact the Key officials of PHAR Ship?
Q. 3	How can I know the financial and physical performance of PHAR Ship?
Q. 4	What is the Management Structure of PHAR Ship?
Q. 5	How Can I file a Public Grievance to PHAR Ship?
Q. 6	How Can I know the details of tenders floated and Auctions carries out by PHAR Ship?
Q. 7	Which Public Relation activities are carried out by PHAR Ship?
Q. 8	How Can I track and trace the containers carrying containerized cargo?
Q. 9	Please inform the nature of Work Environment in PHAR Ship and which facilities and benefits are offered by PHAR Ship to its Employees?
Q. 10	How Can I Know the current openings in PHAR Ship?
Q. 11	What are the Service Performance Standards of various services offered by PHAR Ship?
Q. 12	I am a customer of PHAR Ship. How can I contact Customer Relations Team of PHAR Ship and submit my feedback on services provided by PHAR Ship?

Ans 1.

PHAR Ship provide PAN India services.
The locations of the PHAR Ship container terminals (alongwith Map), the facilities available and the nature of services provided by each terminal are provided in the Sub-Section ‘Terminal Network’ of the ‘Facilities & Services’ section of PHAR Ship website

Ans 2.

Key PHAR Ship officials can be contacted by post, phone or e-mail.
The contact details of key PHAR Ship officials of PHAR Ship are provided at the‘Company Directory’ sub-section of the ‘Contact Us’ section of PHAR Ship website

Ans 3.

The details of financial and physical performance of PHAR Ship of last 16 years is available in the Annual Reports of the company of respective years available in the Annual Reports sub-section of Financial Section of PHAR Ship website

Ans.4

The chart of the Management Structure of PHAR Ship is available in the PHAR Ship website

Ans.5

Public Grievance can be filed under ‘Online Public Grievance Lodging and Monitoring System’, link of which is available in the Homepage of the PHAR Ship website

Ans.6

The details of Tenders floated and the Auctions carried out by PHAR Ship is available at the ‘Tender/Auction’ Section available at the Home Page of PHAR Ship website

Ans.7

The Public Relation activities carried out by PHAR Ship are available in the PR Policy available in the ‘The Company’ Section of PHAR Ship website

Ans.8

The facility of Track and Trace of Containers is provided in the PHAR Ship website where the customers can track their Container by entering the container number.

Ans.9

The Work Environment of PHAR Ship and the facilities and benefits offered by PHAR Ship to its employees are provided in the ‘HR and Career’ Section of PHAR Ship Website

Ans.10

The details of current openings in PHAR Ship and the Recruitment process is available in the ‘Recruitment Notices and Results’ sub-section of the HR and Career Section of PHAR Ship Website

Ans.11

The Service Performance Standards of various services offered by PHAR Ship are available in the Citizen Charter Section available at the Homepage of PHAR Ship Website

Ans.12

The contact information of PHAR Ship Customer Relations Team is provided in the Customer Care Section of PHAR Ship Website. Further, customers can provide feedback on various services provided y PHAR Ship in the Feedback Form provided in the same section.